Jewelry Returns & Exchanges

We accept returns and exchanges within 30 days of receiving your order for unworn or unused items. To begin this process, please email  hello@jureve.com. If you experience issues with your return, it could be that it requires an authorized return label from our team. Please reach out to  hello@jureve.com so we can help!

 

*Please note refunds are processed 5-7 business days after items are received.

If you need any further help or are unable to process your return, please reach out to hello@jureve.com.


Other Return Inquiries

Average Response Time: 1 Business Day

Lifetime Warranty & Repairs

Quality is extremely important to us so if your jewelry has a manufacturing defect, we would be happy to fix it for you. All of our pieces are covered under our lifetime warranty. To initiate the repair process, please email us at hello@jureve.com with your order information, and a photo of the damage. We will get back to you as quickly as possible.